Tuesday, February 5, 2008
Stupid Day

On Sunday, 03.02.08, me, my hubby & my mum went to IMM after our bf, we were looking ard and suddent thots of getting a fridge. At Best Denki, we saw what we like, but the salesman say they are unable to deliver to us. My mum wants e fridge for CNY so that she can store all her "fresh" food in it. So we walk off and went to West Mall's Harvey Norman. There, we took a liking to HItachi Brand fridge. This Salesman say he has to check e stock and deliver to us on Mon which is the next day. Upon checking, there is one. My mum paid in full incl 2 yrs ext wty which cost $851. Yesterday, which is Mon, the salesman call to say that the fridge was a defected stock and they are unable to send it to us unless is on e CNY4day.. my mum was angry. So i call up to check & e salesman say this stock was bump by the forklift when arriving in w/hse. This make me angry. In e first place, if this is a defected stock, their sys shd not reflect the stock and even if it appears in their sys, they shd place under remarks "defected". Instead of cheating us to buy & promising to deliver e next day. This is nt all. After that e salesman advise us to take another model which is panasonic and is what we have considered too. So my mum say ok, change to panasonic.. Before we change our mind, salesman gtee there is stock. so after 1hr, we call to say ok, he say there is no stock.. I mean e whole thing is so absurd. And when we paid for that Hitachi, the salesman say this fridge comes wif a razor and he personally give us a booklet of vouchers. so i didn't noe my hubby tear off 1 of e coupon so when my mum return to Harvey to take her refund, e salesman refused to change wif her & say she must return all vouchers which is in the fridge package. Rubbish.. so my mum asked wat happen if e voucher has been spend, e salesman say there is nothin he can do to refund.. Sick right.. In e 1st place, this voucher was not even existing in this fridge, he gave out of personal. then when i call up to confront him, he say is right to return all goods in order to refund, which i agree. What i am not happy was, it was nt a package and wat does he meant by he can't refund w/o voucher.. those are just discount voucher. And the tear out one is $10 only.. We "yao kuee" that $10 ah.. The most infuriating thing was he say "since u know u are coming for refund today, then u still tear off $10 today, this is u purposely wanna take advantage. And if u really want that $10 disc, I can close 1 eye to give it to you de".. How, when this was said, I was very furious.. angry!!! How can a salesman talk such thing. So, my hubby & I immediately went down to Harvey @ 8.30pm with that idiot $10 voucher and show them the bloody face.. and get our $851 cash refund. So, Pls remb don ever go to Harvey Norman to buy, cos they r nt sure of what they have in w/hse & their sales man like to "talk big".. I think, they just wanna us to buy by promising stock immed. delivery.. DOn buy from Harvey.. That is my advice.